Your privacy is important to us.
At Sapsy.in,we respect the trust you place in us when sharing your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, purchase our products, or interact with us in any way. The information you provide will only be used in accordance with this privacy statement.

By using our website or services, you agree to the terms of this Privacy Policy. We encourage you to read it carefully so you understand how your information is handled.

We may update/change this policy from time to time to ensure a better user experience. You will be notified of any material changes to this policy as required by law and a copy of the same shall be posted on our website. Please check our site periodically for updates. This policy is effective from 02/09/2025.

1. Who We Are

We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

2. Information We Collect

a. Information You Provide Directly

When you interact with us—such as placing an order, creating an account, contacting support, subscribing to newsletters, or submitting feedback—we may collect:

• Personal details: Name, email address, shipping/billing address, phone number, payment details, and any other information you choose to share.

 

b. Automatically Collected Information

When you visit or use our site, we may gather:

• Usage data: IP address, browser/device type, pages visited, session duration, click patterns, and other analytics.
• Technical data: For example, cookies and tracking technologies to measure site performance and personalize your experience.

3. How We Use Your Information

We use your data to:

• Process and fulfill orders
• Communicate order updates and respond to support inquiries
• Improve our site, services, and user experience
• Send relevant marketing communications (you may opt out anytime)
• Conduct analytics or research
• Fulfill legal obligations and enforce our terms of service
   

4. How We Share Your Information

Your personal information may be shared in the following instances:

• Service providers: With trusted partners, such as payment processors, logistics providers, hosting platforms, and email services—solely to support our operations.
• Business transactions: In case of a merger, sale, or acquisition, your information may be transferred as part of the process.
• Legal obligations: If required by law or to protect our rights.

5. Sharing of Information with Third Parties

We respect your privacy and only share your information with third parties in limited and necessary circumstances:

• Service Providers: We may share your information with trusted vendors who perform services on our behalf, such as managing our website, processing payments, sending transactional communications, or supporting customer care. Some of these vendors may be located outside India.
• Delivery Partners: Your information may be shared with courier companies, logistics partners, and other parties responsible for fulfilling your order. These parties use your information in accordance with their own privacy policies.
• Business Partners: From time to time, we may collaborate with third parties to organize events, sponsorships, or promotions. If you participate, your information may be shared with these partners, who will process it under their own privacy policies.
• Legal Requirements & Protection: We may disclose your information to comply with applicable law, respond to legal processes (such as subpoenas or court orders), address government or regulatory requests, or protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity or business successor.
• Other Uses (with Notice): If we ever intend to share your information for reasons not described above, we will notify you in advance and obtain your consent where required.

6. Data Security & Storage

To protect your data, we use industry-standard safeguards such as secure servers, firewalls, encryption, and trusted payment gateways. While no electronic transmission or storage system is 100% immune to risks, we are committed to continuously monitoring and strengthening our security measures so that your information is always handled with the highest level of care and responsibility.
 

7. Your Rights & Choices

You may:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Contact us to request changes to your data—subject to legal exceptions
   

8. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Enhance functionality and personalize your experience
• Understand user behavior on our site. Most browsers let you control cookies; disabling them may limit certain site features.
   

9. Third-Party Links

Our site may link to third-party platforms (e.g., payment gateways, social media). This policy applies only to our site—not any external sites—so we recommend reviewing linked sites’ privacy policies before sharing your information.
 

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors. If we discover a minor’s data has been submitted unintentionally, we will promptly delete it. Although not explicitly stated in the reference sources, this is aligned with best practices and common policies.

11. Policy Updates

We may update this Privacy Policy when needed. Any changes will be posted here with a revised effective date. Significant updates will be communicated via email or website notice.
 

12. How to Contact Us

For any questions regarding this Policy or to exercise your data rights, please reach out to:
Email: sapsybeverages@gmail.com

13. Jurisdiction

By visiting our website, you agree that your use of the site and any dispute related to privacy will be governed by the terms of this Privacy Policy and our Terms of Use. All such disputes shall be subject exclusively to the laws of India